Feedback is one of the most powerful tools for professional growth, yet it is often met with the most resistance. Whether it manifests as defensiveness, dismissal, or withdrawal, resistance can stall development and disrupt organisational progress.

We invite you to join our upcoming Optimal Webinar Series, “From Resistance to Receptivity: Overcoming Feedback Resistance,” designed specifically for HR professionals, coaches, and leaders.

What You’ll Gain

In this webinar, we move beyond the theory of feedback and focus on three practical pillars to help you navigate challenging developmental conversations:

• Recognise Resistance: Understand what it looks like and how to identify it in real time.
• Know when people are receptive: Learn the key conditions that increase openness to feedback. 
• Respond Strategically: Apply actionable strategies to anticipate, manage, and respond to resistance effectively.

Through real-world examples and interactive Q&A, attendees will leave with a clear, actionable framework for navigating challenging feedback conversations and promoting engagement, learning, and behavioral change in the people they support.

💡 Key Speaker: Ms. Anne-Marie Paiement Ph.D., Regional Manager, APAC, Hogan Assessment Systems

🎤 Host: Ms. Ginny Wong, Principal Consultant, Optimal Consulting Group

📅   29 January 2026, Thursday  
🕘   10.00am to 11.30am (GMT +8) 
💻   Live on TEAMS | Complimentary Webinar

Register today and explore how to turn difficult conversations into opportunities for breakthrough.